Recently, MTN implemented Do Not Disturb (DND) Policy as directed by Nigerian Communication Commission (NCC) which has led to the blocking of many MTN subscribers from receiving other third party promotional SMS. This development has affected delivery rates as most MTN users were by default placed on DND without their notice.
If you notice failure in delivery to your MTN contact list, you will need to first ask your contact list to confirm their status by texting STATUS to 2442 with their MTN line. If you they are subscribed, they will see a message as below:
To opt-out Text “ALLOW” to 2442 to de-activate the DND Service to enable you receive bulk SMS on your MTN line.
If the above steps fails, then you can visit MTN DND page online to opt-out.
NOTE: App4SMS SHALL NOT REFUND ANY SMS UNIT/MONEY IN THE EVENT OF NON-DELIVERY ARISING FROM DND ISSUES.
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